As part of our business alignment, we cooperate with Hebecares Customer Service Agency to support our valued customers in any inquiries.

To contact us, please click here. We generally respond within 24-48 hours of your inquiry.

Please check our FAQs page and/or Terms Page before contacting us in regard to general questions. If you have a product question, please see if the product description has the information before reaching us.

If you have a question about your receiving your tracking number, please be sure it has been 2-5 days after you've ordered as that is the general processing time.

Thank you!